Convert a legacy gift card

Move funds from older BRCC gift cards into Shopify store credit you can use at checkout.
Have your card number and PIN ready.
Start the exchange Need help?
Secure
Fast submission
Works with legacy cards
Support ready

How it works

1

Enter card details

Add the card number and PIN from your legacy gift card.

2

Submit

Send the request using the form.

3

Use store credit

Apply your store credit at checkout.

What you need

Card details

  • Card Number
  • PIN
  • One card at a time

Before you submit

  • Use exact digits
  • Double-check spacing
  • Do not share your PIN

Tip: If your card has a barcode, use the printed number, not the barcode.

Exchange your legacy gift card

Enter your card number and PIN. Submit to convert to Shopify store credit.

What happens next

  • We validate the card details
  • You receive store credit for checkout
  • If anything fails, Support can help
Never share your PIN outside this form.

Gift Card Exchange

You must be logged in to perform gift card actions

Troubleshooting

  • Confirm all digits
  • Try removing spaces
  • Verify you're using the legacy card number
  • Re-enter PIN
  • Avoid extra characters
  • If the card is scratched, contact Support
  • Confirm you selected the correct action in the dropdown
  • Try again after refreshing
  • Contact Support with card number (never share PIN by email)
  • Wait a moment and retry once
  • Check for confirmation messaging
  • Contact Support
Contact Support

FAQs

Yes, you cannot exchange multiple gift cards for store credit in a single transaction. Simply enter each card number during exchange or contact our Support team for assistance with bulk exchanges.

It depends on the promotion or product. Some subscription plans may allow store credit for the initial purchase, while others may not. Please check the specific subscription terms or contact Support for clarification.

Store credit typically does not expire, but expiration policies may vary based on how the credit was issued. Check your account or contact Support to confirm the expiration date for your specific store credit balance.

It depends on the promotion or product. Some discounts and promotions can be combined with store credit, while others cannot. Review the terms of the specific offer or reach out to Support for details.

If your gift card is lost or stolen, contact Support immediately. We may be able to assist you if you have proof of purchase or the original card number. Replacement policies vary, so reach out as soon as possible.

Still stuck?

Reach Customer Support and we'll help you get it sorted.

Contact Support