FREQUENTLY ASKED QUESTIONS
coffee club
1. What does the COFFEE30 promotion apply to?
The COFFEE30 promo code provides 30% off the first month of a new coffee subscription for Coffee Bags and Coffee K-Cups®.
2. What subscriptions are excluded from this promotion?
This promotion does not apply to the following subscriptions:
- Exclusive Coffee Subscription
- Ready To Drink Subscription
- Black Rifle Energy® Subscription
- Shirt Subscription
- Sticker Subscription
3. Can I use this discount on future subscription orders?
No, the 30% discount is only valid for the first month of a new subscription. Standard pricing applies to all future subscription orders.
4. Can I combine this promotion with other discounts?
No, this offer cannot be combined with other promotions, discounts, or rewards.
5. When does this promotion expire?
This offer is available for a limited time only. BRCC reserves the right to modify or end the promotion at any time.
6. How do I redeem this offer?
Simply enter COFFEE30 at checkout when subscribing to Coffee Bags or Coffee K-Cups®. The 30% discount will be applied to your first month’s order.
7. Does this promotion apply to one-time coffee purchases?
No, this offer only applies to new subscriptions for Coffee Bags and Coffee K-Cups®.
8. Are there any additional terms?
Yes, standard subscription terms and conditions apply. Offer valid while supplies last. BRCC reserves the right to cancel or modify this promotion at any time.
If you have any questions, feel free to reach out to our Customer Experience team!
Offer valid for active BRCC Subscribers on eligible one-time purchases from April 18 - 20. Must be logged in with email used for Club subscription. No code needed, discount auto-applied at checkout. Excludes subscriptions, bundles, gift cards, and clearance items. Cannot be combined with other promotions.
Q: Who is eligible for this offer?
A: This offer is available exclusively to active BRCC Subscribers with a valid Club membership.
Q: What dates is the promotion valid?
A: The flash sale runs from April 18th through April 20th. The discount ends Sunday at 11:59 PM (CST).
Q: Do I need a promo code?
A: Nope! No code is needed. Just make sure you’re logged in with the email tied to your active subscription, and the 30% discount will automatically apply in cart and at checkout on applicable items.
Q: What products are included in the offer?
A: The discount applies to eligible one-time purchases only.
Excluded items include:
- Ready To Drink (Coffee / Energy)
- Subscriptions
- Bundles
- Gift cards
- Clearance items
-
Q: Why don’t I see the discount at checkout?
A: Double-check that:
- You’re logged in with the email linked to your active Club subscription
- The items in your cart are not subscriptions, bundles, gift cards, or clearance products
- The promo is still within the valid April 18–20 window
If you're still having issues, reach out to our Customer Service team for help.
Allocated: Your order has been placed and all items have been accounted for, and now the order is ready to be packaged.
Fulfilled: The items in your order have been gathered by the fulfillment team, packaged up, and are ready to be picked up by the carrier.
Shipped: Your order has been picked up by the carrier and is currently in transit. Get ready for some kick-ass coffee!
our membership will continue to guarantee free shipping, access to exclusive products which no other customers can buy, discounts on every shipment compared to retail pricing —and of course America’s best coffee right at home.
Coffee Club members receive huge discounts on over 40 partner brands like Allegiant Air, Nine Line, Sig Sauer, and more. Members receive exclusive coffee and merchandise discounts and build loyalty points to redeem for tons of rewards.
Veteran Founded, Black Rifle Coffee Company serves coffee and culture to people who love America. We develop our explosive roast profiles with the same mission focus as we learned as military members serving this great country and are committed to supporting veterans, law enforcement, and first responders. Your coffee subscription purchase allows us to support the Veteran Community directly.
coffee
1. What does the COFFEE30 promotion apply to?
The COFFEE30 promo code provides 30% off the first month of a new coffee subscription for Coffee Bags and Coffee K-Cups®.
2. What subscriptions are excluded from this promotion?
This promotion does not apply to the following subscriptions:
- Exclusive Coffee Subscription
- Ready To Drink Subscription
- Black Rifle Energy® Subscription
- Shirt Subscription
- Sticker Subscription
3. Can I use this discount on future subscription orders?
No, the 30% discount is only valid for the first month of a new subscription. Standard pricing applies to all future subscription orders.
4. Can I combine this promotion with other discounts?
No, this offer cannot be combined with other promotions, discounts, or rewards.
5. When does this promotion expire?
This offer is available for a limited time only. BRCC reserves the right to modify or end the promotion at any time.
6. How do I redeem this offer?
Simply enter COFFEE30 at checkout when subscribing to Coffee Bags or Coffee K-Cups®. The 30% discount will be applied to your first month’s order.
7. Does this promotion apply to one-time coffee purchases?
No, this offer only applies to new subscriptions for Coffee Bags and Coffee K-Cups®.
8. Are there any additional terms?
Yes, standard subscription terms and conditions apply. Offer valid while supplies last. BRCC reserves the right to cancel or modify this promotion at any time.
If you have any questions, feel free to reach out to our Customer Experience team!
Offer valid for active BRCC Subscribers on eligible one-time purchases from April 18 - 20. Must be logged in with email used for Club subscription. No code needed, discount auto-applied at checkout. Excludes subscriptions, bundles, gift cards, and clearance items. Cannot be combined with other promotions.
Q: Who is eligible for this offer?
A: This offer is available exclusively to active BRCC Subscribers with a valid Club membership.
Q: What dates is the promotion valid?
A: The flash sale runs from April 18th through April 20th. The discount ends Sunday at 11:59 PM (CST).
Q: Do I need a promo code?
A: Nope! No code is needed. Just make sure you’re logged in with the email tied to your active subscription, and the 30% discount will automatically apply in cart and at checkout on applicable items.
Q: What products are included in the offer?
A: The discount applies to eligible one-time purchases only.
Excluded items include:
- Ready To Drink (Coffee / Energy)
- Subscriptions
- Bundles
- Gift cards
- Clearance items
-
Q: Why don’t I see the discount at checkout?
A: Double-check that:
- You’re logged in with the email linked to your active Club subscription
- The items in your cart are not subscriptions, bundles, gift cards, or clearance products
- The promo is still within the valid April 18–20 window
If you're still having issues, reach out to our Customer Service team for help.
Free shipping applies to domestic economy shipping on orders of $75 or more. Offer will be automatically applied at checkout. Valid only for standard domestic shipments within the U.S. Additional shipping charges may apply for expedited or international shipping. Offer cannot be combined with other promotions or discounts. Terms and conditions subject to change without notice.
1. How do I qualify for free shipping?
To qualify for free shipping, simply spend $75 or more on eligible items in a single order. The free shipping option will automatically be applied at checkout for domestic economy shipping within the U.S.
2. Does free shipping apply to all shipping methods?
No, the free shipping offer applies only to domestic economy shipping. If you choose expedited or international shipping, additional charges will apply. The free shipping discount will be applied at checkout for eligible orders.
black rifle coffee company
1. What does the COFFEE30 promotion apply to?
The COFFEE30 promo code provides 30% off the first month of a new coffee subscription for Coffee Bags and Coffee K-Cups®.
2. What subscriptions are excluded from this promotion?
This promotion does not apply to the following subscriptions:
- Exclusive Coffee Subscription
- Ready To Drink Subscription
- Black Rifle Energy® Subscription
- Shirt Subscription
- Sticker Subscription
3. Can I use this discount on future subscription orders?
No, the 30% discount is only valid for the first month of a new subscription. Standard pricing applies to all future subscription orders.
4. Can I combine this promotion with other discounts?
No, this offer cannot be combined with other promotions, discounts, or rewards.
5. When does this promotion expire?
This offer is available for a limited time only. BRCC reserves the right to modify or end the promotion at any time.
6. How do I redeem this offer?
Simply enter COFFEE30 at checkout when subscribing to Coffee Bags or Coffee K-Cups®. The 30% discount will be applied to your first month’s order.
7. Does this promotion apply to one-time coffee purchases?
No, this offer only applies to new subscriptions for Coffee Bags and Coffee K-Cups®.
8. Are there any additional terms?
Yes, standard subscription terms and conditions apply. Offer valid while supplies last. BRCC reserves the right to cancel or modify this promotion at any time.
If you have any questions, feel free to reach out to our Customer Experience team!
Offer valid for active BRCC Subscribers on eligible one-time purchases from April 18 - 20. Must be logged in with email used for Club subscription. No code needed, discount auto-applied at checkout. Excludes subscriptions, bundles, gift cards, and clearance items. Cannot be combined with other promotions.
Q: Who is eligible for this offer?
A: This offer is available exclusively to active BRCC Subscribers with a valid Club membership.
Q: What dates is the promotion valid?
A: The flash sale runs from April 18th through April 20th. The discount ends Sunday at 11:59 PM (CST).
Q: Do I need a promo code?
A: Nope! No code is needed. Just make sure you’re logged in with the email tied to your active subscription, and the 30% discount will automatically apply in cart and at checkout on applicable items.
Q: What products are included in the offer?
A: The discount applies to eligible one-time purchases only.
Excluded items include:
- Ready To Drink (Coffee / Energy)
- Subscriptions
- Bundles
- Gift cards
- Clearance items
-
Q: Why don’t I see the discount at checkout?
A: Double-check that:
- You’re logged in with the email linked to your active Club subscription
- The items in your cart are not subscriptions, bundles, gift cards, or clearance products
- The promo is still within the valid April 18–20 window
If you're still having issues, reach out to our Customer Service team for help.
Free shipping applies to domestic economy shipping on orders of $75 or more. Offer will be automatically applied at checkout. Valid only for standard domestic shipments within the U.S. Additional shipping charges may apply for expedited or international shipping. Offer cannot be combined with other promotions or discounts. Terms and conditions subject to change without notice.
1. How do I qualify for free shipping?
To qualify for free shipping, simply spend $75 or more on eligible items in a single order. The free shipping option will automatically be applied at checkout for domestic economy shipping within the U.S.
2. Does free shipping apply to all shipping methods?
No, the free shipping offer applies only to domestic economy shipping. If you choose expedited or international shipping, additional charges will apply. The free shipping discount will be applied at checkout for eligible orders.
Buy two (2) qualifying coffees get one (1) free product. Must add all products to cart to receive discount. Discount automatically applied in cart. Applicable free gift products subject to change as supplies last.
Yes, we do! In appreciation for your service, we're offering a 25% discount on your first coffee subscription order. If you're current/former military or a first responder (Fire, Police, or EMT), you can redeem your discount by:
- Verify your affiliation with ID.me here. Verification is real-time and secure. If you're already verified with an ID.me account, all you have to do is log in.
- Log into your Black Rifle Coffee account
- Sign up for any subscription you like on our Coffee Club sign-up page
Once verified, you'll see your 25% off discount applied in your cart.
When you get to the checkout page, you'll see "Loyalty Points" on the right side. This is where you’ll find your current points balance.
If you want to use your points, click on the "Use Loyalty Points" toggle. You'll see the discount applied to your order subtotal as well as your remaining Loyalty Points balance.
If you don't want to use your points, leave the toggle alone and keep saving until you're ready!
To learn more about the Loyalty Program, please visit the terms and conditions.
Nope! If you have an order confirmation email with starting with either a G or BRC then you are all set. As we move forward your orders will be represented by the number starting with BRC.
We apologize for the inconvenience but this is a one time change that provides the opportunity to ensure a more secure experience for you and that starts with your password!
This is one of our favorite features! No more copying and pasting codes to get a discount. Just toggle to the yes option and drop all of your points onto a single order! With the potential for bigger discount, we’re sure you’ll love this feature.
Black Rifle Coffee Company is a premium small-batch, veteran-founded coffee company. At BRCC, we import our high-quality coffee beans directly from Colombia and Brazil. Then, we personally blend and roast every one of our exclusive coffee roasts and ship them directly to your doorstep.
shipping
Free shipping applies to domestic economy shipping on orders of $75 or more. Offer will be automatically applied at checkout. Valid only for standard domestic shipments within the U.S. Additional shipping charges may apply for expedited or international shipping. Offer cannot be combined with other promotions or discounts. Terms and conditions subject to change without notice.
1. How do I qualify for free shipping?
To qualify for free shipping, simply spend $75 or more on eligible items in a single order. The free shipping option will automatically be applied at checkout for domestic economy shipping within the U.S.
2. Does free shipping apply to all shipping methods?
No, the free shipping offer applies only to domestic economy shipping. If you choose expedited or international shipping, additional charges will apply. The free shipping discount will be applied at checkout for eligible orders.
We will only ship only within North America, which includes Canada, Mexico, and all Military Installations (APO, FPO, and DPO addresses).
Yes, we will continue to ship to U.S. territories and military addresses.
Black Rifle Coffee Company offers flat rate shipping for most orders based on the destination, order weight, and shipping service.
Please note that all orders are processed within 3-5 business days before shipping.
Please check back as we get closer to the holiday season!
Yes. The rate applies to the APO facility's zip code in the United States. Be sure to enter the country as United States, the city as APO or FPO, the state as Armed Forces Europe (AE), Armed Forces Pacific (AP), or Armed Forces America (AA), and the APO zip code. The tracking information will only tell you when the order gets to the facility, then it's in the military's hands to get it there, so please be as specific as possible with the unit when filling in the address information.
General Questions
Coffee Club subscription options and details can be found here. You can manage your subscription anytime by logging into My Coffee Club.
To cancel your subscription please call us at 1-866-556-2722, or follow the instructions below to discontinue your subscription at least 7 days before your next shipment date:
- Log in to your account.
- Under “Subscriptions”, scroll down to view your subscription under “Subscription Products” and click on “Product Details”
- Please review your subscription details. If there are any adjustments we can make to accommodate your schedule better, you are able to that here.
- If you’d like to continue with your cancelation, click on the white “Cancel Subscripton” link below the “Reschedule Next Order” button.
Black Rifle Coffee Company products are available for purchase at our Black Rifle Coffee Outposts, Bass Pro Shops, Cabela’s and other retailers. Find the closest store near you.
We will send the tracking information to the email address associated with your order once the item has shipped.
When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us.
Since the turnaround time on packages is so fast, changing or canceling an order after it’s been placed can be tricky. We recommend emailing ([email protected]) or calling us (1.844.899.9330) IMMEDIATELY if there is an issue with your order. Your email should include CANCEL/CHANGE ORDER #_____ in the subject line.
Our customer service team is available for immediate order changes Monday through Friday from 9 AM to 5 PM CST. We will always do our best to make sure that you’ll get what you need, but we cannot guarantee that we will be able to fix the order before it ships out.
Coffee, apparel, and gear cannot be returned at this time. If there is physical damage to the package or you feel it is unsafe to consume, please reach out to our customer service term for a resolution (replacement of the same blend or of equal or lesser value). If you require further assistance, please email [email protected].
We accept Visa, MasterCard, American Express, JCB, Discover, Diners Club debit and credit cards, PayPal, and Google Pay.
If you would like to edit your Coffee Club subscription, the easiest thing to do is tap the 'My Coffee Club' button at the top of our website. Otherwise, feel free to follow the steps below:
1. Log in to your account.
2. Under "Account Detail," select "Manage Subscriptions."
3. Select the "Edit" option.
4. Once you have made the edits to your liking, click "Submit" and your new subscription setting will be saved.
We only use the safest payment processing services on the internet. If you have any security questions or concerns, please review our payment processors' security measures: PayPal.com or Shopify Payments.
The thing to keep in mind when storing coffee is humidity. Keep coffee away from humidity until it is brewed. Storing it in a dark, airtight container at room temperature will keep your ground coffee fresh for up to 4 weeks. An airtight container will keep whole beans fresh for longer than a month.
On the last page, before your click "Complete my purchase," there will be a box where you can enter your discount code. Once you have entered the code, click "Apply." Your total amount will be updated to reflect the discount.
The ticker symbol is NYSE:BRCC.
Our culture and mission are built on serving Veterans, active military, first responders, and those who love America, and nothing is EVER going to change that. We may be a public company, but we are definitely NOT going corporate! You may be wondering what this means for Black Rifle and what we do every day. The answer is, not much has changed day-to-day. We remain focused on our mission of serving great coffee and serving Veterans and keep doing what’s made us successful so far. Being a public company is helping us do the most important things even better, but it isn’t changing who we are. It is helping fulfill our vision of what Black Rifle can become.
You can find a detailed investor presentation at https://ir.blackriflecoffee.com/. You should contact your personal financial advisor.
For 12oz. bags, the pricing is as follows:
Coffee Club Pricing for 12oz bags, ground and whole bean, is as follows:
Quantity | Price |
---|---|
1 Bag | $15.99 |
2 Bags | $30.38 |
3 Bags | $43.17 |
4 Bags | $54.37 |
Prices are changing for Coffee Bag subscribers effective February, 27th, 2023. This will affect 12oz Bag Coffee and Prepaid Club. We value your loyalty. Please call us at 1-385-262-7184 if you have any questions or need to adjust or cancel any orders.
Coffee is more than our business, it’s our passion. We import premium coffee from around the world and roast 5 days a week so our customers can enjoy the freshest coffee possible.
investing
This gives us significant resources to invest and grow even faster. We plan to grow our direct-to-consumer business by expanding the ready-to-drink product line and broadening distribution, and we want to grow the storefront footprint in 2023 to bring a BRCC outpost to your community. We also plan to enhance the company’s tech infrastructure. All of this will help support our efforts to meet our goal of hiring 10,000 Veterans.