FREQUENTLY ASKED QUESTIONS

Valid online only. Promotional price reflected as-shown on red-tagged items. No discount code required. Can not be combined with other promotions or discounts.

Our fulfillment center and carriers have been experiencing a delay due to the inclement winter weather since 1/17/24. We apologize for the inconvenience and are doing everything we can to ship your order out as soon as possible.

Nope! If you have an order confirmation email with starting with either a G or BRC then you are all set. As we move forward your orders will be represented by the number starting with BRC.

We apologize for the inconvenience but this is a one time change that provides the opportunity to ensure a more secure experience for you and that starts with your password!

This is one of our favorite features! No more copying and pasting codes to get a discount. Just toggle to the yes option and drop all of your points onto a single order! With the potential for bigger discount, we’re sure you’ll love this feature.

Black Rifle Coffee Company is a premium small-batch, veteran-founded coffee company. At BRCC, we import our high-quality coffee beans directly from Colombia and Brazil. Then, we personally blend and roast every one of our exclusive coffee roasts and ship them directly to your doorstep.

*One use per customer. Excludes Exclusive Coffee Subscription, Ready to Drink, Shirt, Sticker, and Add-on Subscriptions.

The Coffee Club price increase will go into effect on February 27th, 2023.

Coffee Club subscription options and details can be found here. You can manage your subscription anytime by logging into My Coffee Club.

To cancel your subscription please call us at 1-866-556-2722, or follow the instructions below to discontinue your subscription at least 7 days before your next shipment date:

1. Log in to your account.
2. Under “Subscriptions”, scroll down to view your subscription under “Subscription Products” and click on “Product Details”
3. Please review your subscription details. If there are any adjustments we can make to accommodate your schedule better, you are able to that here.
4. If you’d like to continue with your cancelation, click on the white “Cancel Subscripton” link below the “Reschedule Next Order” button.

Black Rifle Coffee Company products are available for purchase at our Black Rifle Coffee Outposts, Bass Pro Shops, Cabela’s and other retailers. Find the closest store near you.

We will send the tracking information to the email address associated with your order once the item has shipped.

When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us.

Since the turnaround time on packages is so fast, changing or canceling an order after it’s been placed can be tricky. We recommend emailing ([email protected]) or calling us (1.844.899.9330) IMMEDIATELY if there is an issue with your order. Your email should include CANCEL/CHANGE ORDER #_____ in the subject line.

Our customer service team is available for immediate order changes Monday through Friday from 9 AM to 5 PM CST. We will always do our best to make sure that you’ll get what you need, but we cannot guarantee that we will be able to fix the order before it ships out.

Apparel and gear can be returned up to 30 days from the date of purchase for in-store credit, a refund, or a replacement. If there is physical damage to the package or you feel it is unsafe to consume, bags of coffee can be returned for equal exchange of the same blend (or a similar blend of equal or lesser value). Coffee, at this time, cannot be returned for credit or refund. If you require further assistance, please email [email protected].

We accept Visa, MasterCard, American Express, JCB, Discover, Diners Club debit and credit cards, PayPal, and Google Pay.

If you would like to edit your Coffee Club subscription, the easiest thing to do is tap the 'My Coffee Club' button at the top of our website. Otherwise, feel free to follow the steps below:

1. Log in to your account.

2. Under "Account Detail," select "Manage Subscriptions."

3. Select the "Edit" option.

4. Once you have made the edits to your liking, click "Submit" and your new subscription setting will be saved.

We only use the safest payment processing services on the internet. If you have any security questions or concerns, please review our payment processors' security measures: PayPal.com or Shopify Payments.

The thing to keep in mind when storing coffee is humidity. Keep coffee away from humidity until it is brewed. Storing it in a dark, airtight container at room temperature will keep your ground coffee fresh for up to 4 weeks. An airtight container will keep whole beans fresh for longer than a month.

On the last page, before your click "Complete my purchase," there will be a box where you can enter your discount code. Once you have entered the code, click "Apply." Your total amount will be updated to reflect the discount.

The ticker symbol is NYSE:BRCC.

Our culture and mission are built on serving Veterans, active military, first responders, and those who love America, and nothing is EVER going to change that. We may be a public company, but we are definitely NOT going corporate! You may be wondering what this means for Black Rifle and what we do every day. The answer is, not much has changed day-to-day. We remain focused on our mission of serving great coffee and serving Veterans and keep doing what’s made us successful so far. Being a public company is helping us do the most important things even better, but it isn’t changing who we are. It is helping fulfill our vision of what Black Rifle can become.

You can find a detailed investor presentation at https://ir.blackriflecoffee.com/. You should contact your personal financial advisor.

For 12oz. bags, the pricing is as follows:

Coffee Club Pricing for 12oz bags, ground and whole bean, is as follows:

Prices are changing for Coffee Bag subscribers effective February, 27th, 2023. This will affect 12oz Bag Coffee and Prepaid Club. We value your loyalty. Please call us at 1-385-262-7184 if you have any questions or need to adjust or cancel any orders.

Coffee is more than our business, it’s our passion. We import premium coffee from around the world and roast 5 days a week so our customers can enjoy the freshest coffee possible.

our membership will continue to guarantee free shipping, access to exclusive products which no other customers can buy, discounts on every shipment compared to retail pricing —and of course America’s best coffee right at home.

Coffee Club members receive huge discounts on over 40 partner brands like Allegiant Air, Nine Line, Sig Sauer, and more.  Members receive exclusive coffee and merchandise discounts and build loyalty points to redeem for tons of rewards.

Veteran Founded, Black Rifle Coffee Company serves coffee and culture to people who love America. We develop our explosive roast profiles with the same mission focus as we learned as military members serving this great country and are committed to supporting veterans, law enforcement, and first responders. Your coffee subscription purchase allows us to support the Veteran Community directly.

Please check back as we get closer to the holiday season!

Black Rifle Coffee Company offers flat rate shipping for most orders based on the destination, order weight, and shipping service.

We ship all around the world, though we are not allowed to ship coffee products specifically to Germany due to regulations. Please contact customer service for more information.

Yes. The rate applies to the APO facility's zip code in the United States. Be sure to enter the country as United States, the city as APO or FPO, the state as Armed Forces Europe (AE), Armed Forces Pacific (AP), or Armed Forces America (AA), and the APO zip code. The tracking information will only tell you when the order gets to the facility, then it's in the military's hands to get it there, so please be as specific as possible with the unit when filling in the address information.

This gives us significant resources to invest and grow even faster. We plan to grow our direct-to-consumer business by expanding the ready-to-drink product line and broadening distribution, and we want to grow the storefront footprint in 2023 to bring a BRCC outpost to your community. We also plan to enhance the company’s tech infrastructure. All of this will help support our efforts to meet our goal of hiring 10,000 Veterans.