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Welcome to the Customer Service Hub

Contact Us

Email

For questions concerning your order, please contact us at customerservice@blackriflecoffee.com

Phone

To talk to one of our customer service representatives, contact us at 385-262-7184

inquiries

  • Donations
  • Marketing
  • Sponsorships
  • Franchising
  • Become a Dealer
  • Exchanges/Return Policy

If it is for an upcoming event, please include: 

- Date of event 

- 501(c)(3) form (if applicable) 

- Address to send the donation to 

- Include any flyers, websites, links, or social media posts about the event 

- If applicable, there is an option to select Deployed Donation 


Due to the large volume of requests we receive, you may experience a delay in our response. Please know that we have received it, and someone from our team will reach out as soon as they can!

Please fill out the donation application here!


To inquire about different marketing opportunities, please send your email directly to media@blackriflecoffee.com to connect with our marketing team. They will get back to you as soon as they can! 

Our sponsorship program is currently full for 2019. With this being said, we will need to politely decline. Please feel free to follow up with us around October when our calendar will open back up for 2020!

Our leadership team is currently developing an extensive plan for corporate-owned stores and franchises. The goal is to have our franchises up and running in the next 2 years. We will provide more information to our customers once these opportunities and possible locations are identified.


If you are interested in being a part of this opportunity, click the button, fill out the form, and we will be in touch with follow-up information once the plans are finalized.

To receive information about becoming a BRCC Authorized Dealer please contact us at dealers@blackriflecoffee.com. 


With your email, please include what your business will be dealing in. Please be as specific as you can. We would also like for you to include some background on you and your company, as well as how much business you project to do with BRCC. 


If you are still developing your business plan for starting your business, I would recommend checking back with us once you have been issued your Tax ID Number. Having your Tax ID Number and a brick and mortar retail storefront are the first prerequisites to becoming a Dealer for BRCC.

Coffee, at this time, cannot be returned for credit or refund. If you require further assistance or have questions about a return on apparel or gear, please email customerservice@blackriflecoffee.com.